Saturday, August 31, 2019

Temporary On-Line Registration Problem

Subject: Online Registration

Good morning all,

I just wanted to bring to your attention that there is an ongoing problem with the online registration system. We have had quite a few applications this past week that have auto filled the parents name in place of the youth name. This is a nationwide problem. It is affecting how the profile is brought over to Scoutbook. It is also placing Lions in grade 14. In some cases, it is a two-day process for me to change the name on the profile before it shows up correctly on their roster. In other cases, the youth is not showing up at all.

Some of our volunteers are getting upset over this, rightfully so.

Please assure our volunteers that National is aware of the problem and is working on it. Everyone is asking for patience and understanding.

Thank you.

Stacy Cummings | Membership Registrar


Longhorn Council #662

850 Cannon Dr.

P.O. Box 54190
Hurst, TX  76054

Office 817-231-8567


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